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Kalash Institute Australia (KIA) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal details in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect We collect personal information when you submit an enquiry form, apply for a course, book a campus tour, or contact us. This information may include:

  • Full name, date of birth, and nationality.
  • Contact details including email address, phone number, and postal address.
  • Academic transcripts, English proficiency results, and identification documents (such as passport details).
  • Emergency contact and health insurance details (OSHC) for enrolled international students.

How We Use Your Information

We collect your personal information to:

  • Process course applications and issue enrolment documents.
  • Respond to inquiries and provide ongoing student support.
  • Fulfill regulatory reporting requirements under Australian VET and ESOS frameworks.
  • Communicate important updates, policy changes, and campus news.

Sharing Your Information

KIA does not sell your personal information. We may share your information with trusted third parties only when necessary, including:

  • Australian government departments (such as ASQA, Department of Home Affairs, and DESE) to meet legal and regulatory obligations.
  • Approved education agents who assist with your application.
  • Overseas Student Health Cover (OSHC) providers.
  • External service providers who support our IT infrastructure and administrative systems.

Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you and ask for corrections if any details are inaccurate.

Privacy Enquiries

If you have questions about this policy or wish to lodge a privacy concern, please contact our team: